Unique Selling Proposition (USP): Y – U – Must Come To Us
“Innovative as well as scientific system created for facilitating effective and efficient practices !”
Knowing the industry better, we are into certain business faculties which gives us advantage to have almost ready human resource always on the bench.
- Selection of manpower is the very beginning of our quality definition and, Right from the word start we look forward for a team which delivers.
- There is high amount of training and sales/service skills imparted to them, we define training as an ongoing process and feedback from the customer as our benchmark,
Comprehensive range of services mix
Telemarketing/ Sales Initiatives
- Customer Service Call Center
- E-support and Technical Helpdesk Services
- Mortgage Loan Underwriting/ Compliance Reviews/Audits/ Loan Setup
- Finance & Accounting services(Transaction Processing)
- Claims Processing & Adjudication
- Medical Transcription/ Medical coding and Billing
- Legal Coding
“A pro people, pro processes and pro principles.” – COMPANY
As an organization, we encourage work culture where authority and accountability is itself disciplined.
Pan Kraft is an open and flexible, multi technology integrated Call Center , offering solutions such as data processing and voice processing on a single architect solution.
Unlike conventional Call Center , it offers all the following components of a call center-:
Predictive Dialers.
Call records.
Automatic call distributor.
Interactive Voice Response system.
Screen pop-up.
The above such parameters and management features of the software, being on a simple platform, minimizes integration issues and especially handle high volume telephonic traffic for servicing our customers. It dramatically improves Call Service Rates, Customer Satisfaction and Agent Productivity. |
